Privacy Policy
Last updated: July 2025
1. Introduction
Sheper.ai (“Sheper,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and corporate data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our AI Transformation & Enablement-as-a-Service (AI-TEaaS) consulting services.
2. Information We Collect
We may collect the following categories of information:
- Website Analytics: Standard, anonymized data including page views, referral sources, browser type, and session duration through privacy-focused analytics tools.
- Contact Form Submissions: When you fill out our contact form, we collect your first name, last name, email address, phone number, and any message you choose to provide.
- Operational Data Shared During Discovery Calls: During consultations, you may share operational metrics, workflow data, and business context to help us scope your AI transformation.
3. How We Use Information
The information we collect is used exclusively to:
- Provide AI-TEaaS consulting, architecture design, and custom software engineering services.
- Develop and refine project proposals, transformation blueprints, and technical audits.
- Improve our services, website experience, and client communication.
- Respond to inquiries and schedule discovery calls.
4. AI and Data Security
We take data security seriously. Client proprietary data is protected through ring-fenced large language models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines. Your proprietary data is never used to train public generative AI models without your explicit written consent. We adhere to strict data sovereignty, GDPR, and regional compliance frameworks relevant to your jurisdiction.
5. Third-Party Sharing
We do not sell, trade, or rent your personal or corporate data to third parties. We may share information only as necessary with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential and comply with applicable data protection laws.
6. Data Retention
We retain contact form submissions and correspondence for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Operational data shared during consulting engagements is governed by the terms of our individual client service agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: